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Week of Remembrance

2014 WOR Day 4: Towards Better Decisions on the Fireline

Ribbon symbol for WOR next to Wildland Fire Lessons Learned logo.Week of Remembrance June 30-July 6, 2014

It’s not uncommon to find some element of human factors being discussed in a training venue these days. We talk often, on and off the line, about situational awareness, decision making, slides and leadership concepts. This was not always the case; this shift in our culture was inspired by the tragic events of July 6th 1994 and the loss of 14 firefighters on the South Canyon Fire. 

The foundation for this movement towards introspection and the increased emphasis on the individual firefighter was brought about greatly by the Wildland Firefighter Human Factors Workshop in 1995. “The goal of the workshop was not to come up with quick solutions, rather to explore the human issues of wildland firefighting and make recommendations to management for corrective actions that would have lasting effects.”  The findings from the workshop became the single most culturally influential document of the time.

With a focus on the psychological, cultural, and organizational aspects of firefighting, experts introduced new models such as Highly Reliable Organizations (HRO), Recognition Primed Decision Making (RPD), and Crew Resource Management (CRM). These models would become the foundation for the Wildland Fire Leadership curriculum and set in motion a cultural paradigm shift.  The following are excerpts from the CRM adapted for fire:

Decision making —

  • Cross-check information sources
  • Anticipate consequences of decisions
  • Use data to generate alternatives
  • Gather pertinent data before making a decision
  • Evaluate information and assess resources
  • Identify alternatives and contingencies
  • Provide rationale for decision
  • Acknowledge communication
  • Repeat information
  • Reply with a question or comment
  • Use nonverbal communication appropriately

Leadership —

  • Determine tasks to be assigned
  • Establish procedures to monitor and assess the crew
  • Inform the crew members of fire assignment progress
  • Verbalize plans
  • Discuss ways to improve performance
  • Ask for input; discuss problems
  • Tell crew members what to do
  • Reallocate work in a dynamic situation
  • Focus crew attention to task
  • Provide a legitimate avenue for dissent
  • Provide feedback to crew on performance

Adaptability/flexibility —

  • Alter fire plans to meet situation demands
  • Alter behavior to meet situation demands
  • Accept constructive criticism and help
  • Step in and help other crew members
  • Be receptive to others’ ideas

Assertiveness —

  • Advocate a specific course of action
  • State opinions on decisions and procedures even to higher-ranking crew member
  • Ask questions when uncertain
  • Make suggestions
  • Raise questions about procedures

Situational Awareness —

  • Identify problems/potential problems
  • Recognize the need for action
  • Attempt to determine why discrepancies exist with     information before proceeding
  • Provide information in advance
  • Demonstrate ongoing awareness of fire assignment progress
  • Demonstrate awareness of your task performance

Mission Analysis —

  • Define tasks based on fire assignment
  • Structure strategies, tactics, and objectives
  • Identify potential impact of unplanned events on a fire
  • Critique existing plans
  • Devise contingency plans
  • Question/seek information, data, and ideas related to fire plan

Discussion Questions: 

  1. What from the above information can you apply today? 
  2. How can you make this information relevant in every operation?

​  

References
Report from the 1995 Human Factors Workshop Part 1
Report from the 1995 Human Factors Workshop Part 2
Report from the 1995 Human Factors Workshop Part 3
Report from the 1995 Human Factors Workshop Part 4
Wildland Fire Leadership Blog: Discover more valuable information about this re…
Wildland Fire Leadership Website
Leadership Video Series: Created by the Lessons Learned Center and the Wildland…


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NWCG Latest Announcements

The Incident Position Standards and Next Generation Position Task Book are now available for Status/Check-In Recorder (SCKN)

Date: August 27, 2024
Contact: Incident Planning Subcommittee 

NWCG is excited to announce that the NWCG Incident Position Standards for Status/Check-In Recorder, PMS 350-32, NWCG Position Task Book for Status/Check-In Recorder (SCKN), PMS 311-32, and Checking In Resources Customer Service Job Aid, J-111 are now available.

The Performance Support Package, which for SCKN includes the Incident Position Standards, Next Generation Position Task Book, and job aid were developed through the Incident Performance and Training Modernization (IPTM) effort. The Performance Support Package will support trainees, those qualified in the position, and evaluators.

References:

NWCG Status/Check-In Recorder Position Page

NWCG Incident Position Standards for Status/Check-In Recorder, PMS 350-32

NWCG Position Task Book for Status/Check-In Recorder (SCKN), PMS 311-32

Checking In Resources Customer Service Job Aid, J-111

The Next Generation Position Task Book and Incident Position Standards are now available for Safety Officer, Field (SOFF)

Date: July 26, 2024
Contact: Risk Management Committee 

NWCG is excited to announce that the NWCG Incident Position Standards for Safety Officer, Field, PMS 350-81 and NWCG Position Task Book for Safety Officer, Field (SOFF), PMS 311-81 are now available.

The Safety Officer, Field (SOFF) is responsible for monitoring operations on an incident from a risk management perspective to provide for the welfare of incident resources and the public. The new Incident Position Standards and Next Generation Position Task Book are developed through the Incident Performance and Training Modernization (IPTM) effort.

References:

NWCG Safety Officer, Field (SOFF) Position

NWCG Incident Position Standards for Safety Officer, Field, PMS 350-81

NWCG Position Task Book for Safety Officer, Field (SOFF), PMS 311-81

Updated NWCG Standards for Electronic Documentation (eDoc), PMS 277

Date: July 25, 2024
Contact: Incident Planning Subcommittee 

The Incident Planning Subcommittee has updated the NWCG Standards for Electronic Documentation (eDoc), PMS 277.

The NWCG Standards for Electronic Documentation (eDoc) establishes the standards for collection and retention of records on wildland fires. This July 2024 update will provide incident management teams the most current standards required to maintain incident records and submit them to host units at the close of an incident.

References:

NWCG Standards for Electronic Documentation (eDoc), PMS 277

eDoc Box Directory (zip file)

NWCG Off-Highway Vehicle Typing Standard Request for Comment

Date: July 24, 2024
Contact: Mobile Fire Equipment Subcommittee 

The Mobile Fire Equipment Subcommittee has released Equipment Bulletin 24-002 NWCG Off-Highway Vehicle (OHV) Typing Standard - Request for Comment. This bulletin outlines the proposed NWCG OHV typing standard, as well as the business need for establishing the standard. Comments on the proposed standard will be accepted through August 15th using the comment form linked below.

References:

ETC-EB-2024-02: NWCG Off-Highway Vehicle (OHV) Typing Standard - Request for Comment

NWCG Off-Highway Vehicle (OHV) Typing Standard Comment Form