Skip to main content

Expanded Dispatch Coordinator

Position Description

Duties

  • Provides leadership and coordination in developing and implementing the expanded dispatch operation. Plans work objectives on a daily or project basis and makes adjustments to meet priorities. Adjusts shift lengths, staffing levels and work assignments based on changes to workload.
  • Manages incident and administrative intelligence (eg. Fuels, weather, resource status, and reporting) to ensure the efficiency and effectiveness of expanded dispatch operations.
  • Coordinates and ensures that communication channels (telephones, email, radios and frequencies) with the incident and Geographic Area Coordination Center (GACC) are available, operable and afford a safe environment for incident personnel.
  • Provides technical advice and staff support to Multi-Agency Coordination Group (MAC), Incident Management Team (IMT), and host agency as requested.
  • Interacts successfully with Incident Management Teams (IMTs), Agency Administrators, Incident Business Advisors, Agency Financial/Administrative Officers, Agency Dispatch Managers, buying teams and contractors.
  • Provides supervision for the Expanded Dispatch Supervisory Dispatcher (EDSP).
  • Is a primary contact and has key responsibilities within various emergency plans (evacuation, aviation accidents, sever injuries, and fatalities, etc.).
  • Appropriately describes/interprets contracts, agreements, MOUs, and plans.
  • Conducts operations with policy/legal constraints.
  • Monitors performance of incident support organization and dispatch/coordination systems (timeframes on orders, adherence to dispatch principles, cost effective actions).
  • Manages external impacts (political/social/economic/sensitive issues, technologies implemented).
  • Defines intelligence requirements (interface with public affairs, briefings, development and display).
  • Advises agency and/or MAC (recognize and provide alternatives, provides data for priority setting, implement management direction, gathers and analyze data).
  • Coordinates safe, effective and orderly demobilization of resources.
  • Participates in and provides information for briefings and incident reviews.

Position Knowledge and/or Requirements

  • Satisfactory performance as an EDSP, and
  • Satisfactory position performance as a CORD.

Last Modified / Reviewed:

NWCG Latest Announcements

The Incident Position Standards and Next Generation Position Task Book are now available for Status/Check-In Recorder (SCKN)

Date: August 27, 2024
Contact: Incident Planning Subcommittee 

NWCG is excited to announce that the NWCG Incident Position Standards for Status/Check-In Recorder, PMS 350-32, NWCG Position Task Book for Status/Check-In Recorder (SCKN), PMS 311-32, and Checking In Resources Customer Service Job Aid, J-111 are now available.

The Performance Support Package, which for SCKN includes the Incident Position Standards, Next Generation Position Task Book, and job aid were developed through the Incident Performance and Training Modernization (IPTM) effort. The Performance Support Package will support trainees, those qualified in the position, and evaluators.

References:

NWCG Status/Check-In Recorder Position Page

NWCG Incident Position Standards for Status/Check-In Recorder, PMS 350-32

NWCG Position Task Book for Status/Check-In Recorder (SCKN), PMS 311-32

Checking In Resources Customer Service Job Aid, J-111

The Next Generation Position Task Book and Incident Position Standards are now available for Safety Officer, Field (SOFF)

Date: July 26, 2024
Contact: Risk Management Committee 

NWCG is excited to announce that the NWCG Incident Position Standards for Safety Officer, Field, PMS 350-81 and NWCG Position Task Book for Safety Officer, Field (SOFF), PMS 311-81 are now available.

The Safety Officer, Field (SOFF) is responsible for monitoring operations on an incident from a risk management perspective to provide for the welfare of incident resources and the public. The new Incident Position Standards and Next Generation Position Task Book are developed through the Incident Performance and Training Modernization (IPTM) effort.

References:

NWCG Safety Officer, Field (SOFF) Position

NWCG Incident Position Standards for Safety Officer, Field, PMS 350-81

NWCG Position Task Book for Safety Officer, Field (SOFF), PMS 311-81

Updated NWCG Standards for Electronic Documentation (eDoc), PMS 277

Date: July 25, 2024
Contact: Incident Planning Subcommittee 

The Incident Planning Subcommittee has updated the NWCG Standards for Electronic Documentation (eDoc), PMS 277.

The NWCG Standards for Electronic Documentation (eDoc) establishes the standards for collection and retention of records on wildland fires. This July 2024 update will provide incident management teams the most current standards required to maintain incident records and submit them to host units at the close of an incident.

References:

NWCG Standards for Electronic Documentation (eDoc), PMS 277

eDoc Box Directory (zip file)

NWCG Off-Highway Vehicle Typing Standard Request for Comment

Date: July 24, 2024
Contact: Mobile Fire Equipment Subcommittee 

The Mobile Fire Equipment Subcommittee has released Equipment Bulletin 24-002 NWCG Off-Highway Vehicle (OHV) Typing Standard - Request for Comment. This bulletin outlines the proposed NWCG OHV typing standard, as well as the business need for establishing the standard. Comments on the proposed standard will be accepted through August 15th using the comment form linked below.

References:

ETC-EB-2024-02: NWCG Off-Highway Vehicle (OHV) Typing Standard - Request for Comment

NWCG Off-Highway Vehicle (OHV) Typing Standard Comment Form