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Public Information Officer Complex

PIOC decorative banner: photos depicting PIOC position.  PIOC position description: The Public Information Officer (PIOC), a member of the Command Staff, is responsible for the formulation and release of information about the incident to the news media, local communities, incident personnel, other appropriate agencies and organizations, and for the management of all Public Information Officers assigned to the incident.

The Public Information Officer Complex (PIOC) participates in the collection and dissemination of incident information and may be the first public point of contact. They may be assigned to information center operations, community engagement, media relations, or other branches. The PIOC may function as a member of the Command and General Staff (C&G) and supervise the public information function of an Incident Management Team (IMT), or the PIOC may support a branch of an IMT as a single resource. The PIOC may report to the Public Affairs Officer (PAO), Agency Administrator (AA), or Incident Commander (IC). The PIOC works in the Command functional area.

The Forest Service and Department of Interior are enabled by Administratively Determined Pay Plans (AD Pay Plans) to hire persons for temporary duration for the following reasons:

  1. To cope with a sudden and unexpected emergency caused by a fire, or extreme fire potential, flood, storm, or any other all-hazard emergency that threatens damage to federally protected property, has the potential to cause loss of life, serious injury, public health risk, or damage to natural or cultural resources unless brought under immediate control.
  2. To provide emergency assistance to States under formalized agreements.
  3. To meet mission assignments issued by the Federal Emergency Management Agency (FEMA).

The National Wildfire Coordinating Group (NWCG) Incident Business Committee (IBC) reviews positions annually and establishes pay rate classifications for each position.

For more information on the AD Pay Plans, visit Incident Business Committee.

Date: Jan 2024

Updated Positions Qualification Requirements as follows:

Added:

  • To PIOC Qualification Requirements:  ***S-420, Command and General Staff or L-481, Advanced Leadership for Command and General Staff or O-305, Type 3 All-Hazard Incident Management Team, and I-400, Advanced ICS for Command and General Staff, must be completed before initiating the NWCG Public Information Officer Complex, Position Task Book, PMS 311-106.

Updated: 

  • S-520, Advanced Incident Management OR Complex Incident Management Course (CIMC) OR Complex Incident Management Field Evaluation (PDF) OR a completed X-520,NWCG CIM Field Evaluation Form (PDF).
Date: Jan 2023

Removed: NOTE: This qualification standard is effective until December 31, 2022, per NWCG Memorandum 22-002, Amended

Added:

To Required Training:

To Required Experience:

OR

  • Satisfactory performance as a Public Information Officer Type 3 (PIO3)
  • AND Completion and Certification of Public Information Officer Complex (PIOC) Position Task Book, PMS 311-106

OR

  • Satisfactory performance as a Operations Section Chief Complex (OSCC)
  • AND Completion and Certification of Public Information Officer Complex (PIOC) Position Task Book, PMS 311-106 (see note)

OR

  • Satisfactory performance as a Incident Logistics Section Complex (LSCC)
  • AND Completion and Certification of Public Information Officer Complex (PIOC) Position Task Book, PMS 311-106 (see note)

OR

  • Satisfactory performance as a Safety Officer Complex (SOFC)
  • AND Completion and Certification of Public Information Officer Complex (PIOC) Position Task Book, PMS 311-106 (see note)

OR

  • Satisfactory performance as a Planning Section Chief Complex (PSCC)
  • AND Completion and Certification of Public Information Officer Complex (PIOC) Position Task Book, PMS 311-106 (see note)

Note: Individuals utilizing this pathway must complete the Public Information Officer Course (E/L 952) prior to position qualification.

To These Positions Maintain Currency For PIOC:

  • Public Information Officer Type 3 (PIO3)

To PIOC Maintains Currency For These Positions:

  • Public Information Officer Type 3 (PIO3)

To Other Training Which Supports Development of Knowledge and Skills:

Date: May 2022

Position created.

USWDS Paragraph Bundles

Key Stakeholder(s): Incident Command Subcommittee


Last Modified / Reviewed:

NWCG Latest Announcements

The Incident Position Standards and Next Generation Position Task Book are now available for Status/Check-In Recorder (SCKN)

Date: August 27, 2024
Contact: Incident Planning Subcommittee 

NWCG is excited to announce that the NWCG Incident Position Standards for Status/Check-In Recorder, PMS 350-32, NWCG Position Task Book for Status/Check-In Recorder (SCKN), PMS 311-32, and Checking In Resources Customer Service Job Aid, J-111 are now available.

The Performance Support Package, which for SCKN includes the Incident Position Standards, Next Generation Position Task Book, and job aid were developed through the Incident Performance and Training Modernization (IPTM) effort. The Performance Support Package will support trainees, those qualified in the position, and evaluators.

References:

NWCG Status/Check-In Recorder Position Page

NWCG Incident Position Standards for Status/Check-In Recorder, PMS 350-32

NWCG Position Task Book for Status/Check-In Recorder (SCKN), PMS 311-32

Checking In Resources Customer Service Job Aid, J-111

The Next Generation Position Task Book and Incident Position Standards are now available for Safety Officer, Field (SOFF)

Date: July 26, 2024
Contact: Risk Management Committee 

NWCG is excited to announce that the NWCG Incident Position Standards for Safety Officer, Field, PMS 350-81 and NWCG Position Task Book for Safety Officer, Field (SOFF), PMS 311-81 are now available.

The Safety Officer, Field (SOFF) is responsible for monitoring operations on an incident from a risk management perspective to provide for the welfare of incident resources and the public. The new Incident Position Standards and Next Generation Position Task Book are developed through the Incident Performance and Training Modernization (IPTM) effort.

References:

NWCG Safety Officer, Field (SOFF) Position

NWCG Incident Position Standards for Safety Officer, Field, PMS 350-81

NWCG Position Task Book for Safety Officer, Field (SOFF), PMS 311-81

Updated NWCG Standards for Electronic Documentation (eDoc), PMS 277

Date: July 25, 2024
Contact: Incident Planning Subcommittee 

The Incident Planning Subcommittee has updated the NWCG Standards for Electronic Documentation (eDoc), PMS 277.

The NWCG Standards for Electronic Documentation (eDoc) establishes the standards for collection and retention of records on wildland fires. This July 2024 update will provide incident management teams the most current standards required to maintain incident records and submit them to host units at the close of an incident.

References:

NWCG Standards for Electronic Documentation (eDoc), PMS 277

eDoc Box Directory (zip file)

NWCG Off-Highway Vehicle Typing Standard Request for Comment

Date: July 24, 2024
Contact: Mobile Fire Equipment Subcommittee 

The Mobile Fire Equipment Subcommittee has released Equipment Bulletin 24-002 NWCG Off-Highway Vehicle (OHV) Typing Standard - Request for Comment. This bulletin outlines the proposed NWCG OHV typing standard, as well as the business need for establishing the standard. Comments on the proposed standard will be accepted through August 15th using the comment form linked below.

References:

ETC-EB-2024-02: NWCG Off-Highway Vehicle (OHV) Typing Standard - Request for Comment

NWCG Off-Highway Vehicle (OHV) Typing Standard Comment Form